Çelebi Platinum Passenger Services aims to provide an enjoyable and privileged experience to all our guests at airports through personalised welcome and farewell services.
Within the scope of Platinum Passenger Services, our team performs all the necessary procedures for you at the airports we serve, both for arrivals and departures, and accompanies you through all processes during your time at the airport, shortening and making your time spent here short and enjoyable for you.
As part of Platinum Passenger Services, our team handles all necessary procedures for you at the airports we serve, both for arrivals and departures, and accompanies you through every process during your time at the airport, ensuring your experience is both short and enjoyable. Our service team accompanies you during check-in procedures and ensures that you pass through security and passport procedures quickly with fast track service. At the same time, our team accompanying you one to-one guides you at the airport according to your needs and handles all transactions for you quickly without waiting.
You need to fill in the information in the meet and greet section on our website and passenger information completely and accurately. When you purchase the service, our staff will call you to confirm the service and provide details.
All concierge services related to your trip such as area transfer, hotel reservation, city tour, car rental are provided by our Çelebi Platinum team.
Please send your requests to,
E-Mail:
Platinum e-mail: platinum@celebiplatinum.com
By phone call:
Platinum Türkiye phone number: +90 850 252 252 1 252 Our team will get back to you quickly with service and fee details.
Yes, we offer discounted rates for group travel. For detailed information, please contact us using the information below:
Your enquiry,
E-mail:
Platinum e-mail: platinum@celebiplatinum.com
Phone:
Platinum Türkiye phone number: +90 850 252 1 252.
Children under the age of 18 travelling alone are charged an individual service fee. Children aged 0-6 travelling with an adult are not charged.
Yes, you can. If you contact our service team with the contact information below, they will get back to you quickly about the eligibility.
Platinum e-mail: platinum@celebiplatinum.com
Platinum Turkey phone number: +90 850 252 1 252 you can report.
Your e-invoice for your transaction will be sent to your registered e-mail address within 7 days.
In case of any disruption caused by the airline, you may change or cancel your reservation.
You can change / cancel your reservation at least 24 hours in advance;
E-mail:
Platinum Türkiye e-mail: platinum@celebiplatinum.com
Phone:
Platinum Türkiye phone number: +90 850 252 1 252.
You can cancel your reservation free of charge up to 24 hours before your flight. If you cancel within 12 hours, a 100% cancellation fee will be applied.